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Customer Service

Shipping & Delivery
Shipments include delivery confirmation & online tracking.
All orders ship via USPS 2-3 Day Priority Mail unless specified otherwise in the product listing or description.
Any or All orders over $399.99 will be shipped via FedEx Ground or FedEx Home Delivery
Please allow 2-5 business days for delivery after the specified ship date. (5 days for west coast shipments)
All items are double boxed and shipped for maximum safety to avoid damage.
We are not liable for damages occurred during shipping.
Flat Rate shipping is $10 for all domestic (US) orders.
International Shipping is not available at this time. (please contact us for international order inquiries at info@snkrwrks.com)
Privacy & Security
SNKR WRKS does not share, redistribute or trade any information to third-party instiitutions or marketing establishments.
Returns & Replacements
If for some reason you decide to return your order, it must be shipped back within 7 days.
However, it must be returned in original packaging, and must not be worn/used .
Upon receiving the return, it will be inspected and refunds will be applied within 24-48 hours.
Ordering
Orders are not guaranteed until you receive an order confirmation via E-Mail from snkrwrks.com
We have the right to cancel any order that violates our store policy.
Duplicate Orders will be cancelled.
Payment, Pricing & Promotions
Final pricing is only guaranteed at checkout.
Viewing Orders
To view current or past orders, please login to your account and select 'My Orders'.
Updating Account Information
Account updates or changes can be made in the customer settings.
Please login to your account and select 'My Account' to make changes.