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Frequently Asked Questions

What is SNKR WRKS?
SNKR WRKS became official in 2012 as an online store to provide a sneaker enthusiasts and collectors with a competitve marketplace for limited edition and rare sneakers. SNKR WRKS main goal is to offer a hassle-free shopping experience at a first come first serve basis without any headaches. We are dedicated to offering limited sneakers and exclusive products are a reasonable price. We offer several brand names such as Nike, Jordan Brand, Asics, New Balance, Adidas, Puma, Saucony and many more. 
Please feel free to contact us at info@snkrwrks.com with questions or comments regarding our products or services.
Are your products 100% authentic?
SNKR WRKS only sells 100% authentic footwear and apparel from authorized retailers worldwide.
Where are you located?
We are located in Atlanta, Georgia. 
SNKR WRKS is an online store, we do not have a physical location in Atlanta.
Can I meet you somewhere? I am local.
We do not offer local meets or pick up options. 
All orders are shipped within 24-48 hours of ordering, excluding weekends and holidays.
How long does it take for delivery?
Most confirmed orders ship within 24-48 hours of ordering, excluding weekends and holidays.
More information is available here.
What is your return policy?
If for some reason you no longer want your purchased item, it must be returned within 7 days.
However, all returned items must be returned with original packaging and must not be worn or used.
Returned items will be thoroughly inspected and refunds will be applied 24-48 hours after inspection.
We do not accept returns for size issues or buyer's remorse.
A restocking fee of 15% will be charged for ALL returns.
Is there a restocking fee?
There is a 15% restocking fee for all returned items. No exceptions.
Do you ship the shoes double boxed?
All shoes are shipped double boxed to prevent any damage and for maximum secure and safe delivery.
We would NEVER ship the shoes in it's original box alone, that's just wrong.
Do you offer original reciepts with purchases?
Unfortunately we do not provide original reciepts or proof of purchases with orders.
What type of payment methods are accepted? and is it secure?
We accept PayPal only.
PayPal users and Guests are able to use your major credit or debit card.
You do not need a PayPal account to checkout with PayPal.
SNKR WRKS has integrated PayPal Express for payments and checkout options, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).